Auto Delivery For Pets Program 
Auto Delivery For Pets Program

 

Our Auto Delivery for Pets Program allows for recurring orders and is designed so you never run out of your pet’s favorite food again.  This is how it works:  You decide how often you would like to have your pet’s food delivered to your home.  Next, choose the product and the desired recurrence schedule & add that to the shopping cart.  We will now deliver to you on this pre-selected schedule of your choosing.  How often you would like the recurrence can be figured out easily.  One simple way is by looking at your bank statements or receipts, and using the dates of your past purchases to give a general idea of your pets food usage.  The other way is by dividing the cups of food you feed your pet(s) each day by the amount of food that comes in each bag. (We will provide a simple formula on our FAQs page that can help you do this.)  Once you’ve figured out the approximate number of weeks that your pet’s food lasts, you can then decide how often you would like the food delivered to your home.  We recommend for you to schedule your pet’s food to be delivered at least a week to ten days before you completely run out.  For example we will deliver a bag of pet food to your home every 3 weeks, every 4 weeks, every 6 weeks, or whatever schedule works best for you.  For your convenience, you also have the ability to change the frequency of deliveries (with prior notice to us), change the brand of food you are using to another, or cancel the service on the accounts/checkout page.  If you want to add anything to an existing on-going order, that is no problem either.  If you have any difficulties in making changes, please let us know and we can assist you, or make the change for you. 

Once you have figured out your pet’s food usage schedule and placed your initial order with us on the website, you will receive a follow up email that will confirm our receipt of your order and let you know that we will be contacting you to answer any questions about future Recurring Deliveries.  We will then call you, answer any of your questions, let you know when you can expect your first delivery, and add you to our Auto Delivery schedule.  Please note that initial deliveries may take 7 to 10 days as we set you up in our delivery schedule.   Future delivery dates will be determined by the recurring schedule you chose.